OXFORD SCIENCE STUDIES

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Terms and Conditions

 


 

  1. Oxford Science Studies Ltd is committed to promoting equal opportunities for all participants.

  2. By submitting the online application form you are confirming you want a place on the course.

  3. The reservation will be fully confirmed once we receive full payment of the course fees.

  4. We reserve the right to cancel or amend a reservation if a course should become unavailable. In such circumstances you will be informed as soon as possible and offered an alternative course. If you do not wish to book the alternative course we will refund any course fees in full.

  5. We reserve the right to modify individual timetables from the general timetable published in our publicity material. In this event the total number of contact hours with a tutor will not be reduced.

  6. In the unlikely scenario that a tutor becomes unavailable on the day of the course, we will do our best to continue with these classes with an alternative tutor. If this is not possible, we will make up the lessons or offer a refund for the lessons that will be missed. We are unable to refund any travel/accommodation costs that have been incurred.

  7. Oxford Science Studies Ltd offer an Evening Entertainment Programme, also known as ENTZ, on all residential courses. Participation in this programme is compulsory for any student under the age of 16. A choice of activities will be available, including but not exclusive to offsite trips, sports activities, arts and crafts. There is an option to opt out of any activities, however, any student under the age of 16 will not be permitted offsite, unless in an organised offsite activity. Students partake in their chosen activity at their own risk. Oxford Science Studies Ltd will not be liable for loss or damage to personal property or injuries to persons, however caused, except when such liability is expressly imposed beyond exclusion by statute.

    Oxford Science Studies Ltd reserves the right to change the schedule of activities, at any time, and to limit the choice of activities available to students, whose behaviour we deem unacceptable.

    There will be no scheduled programme over the weekend on an Easter or Summer Course. Any student, of any age, choosing to reside on Friday and over the weekend, is permitted to leave the course premises, without staff supervision, once timetabled classes have finished. Students under the age of 16, are required to return to the course premises, prior to 7pm on the Sunday evening.

  8. Parents and guardians accept full liability for any loss or damage caused by students through misbehaviour or neglect.

  9. We reserve the right to require the immediate withdrawal of any student whose behaviour we deem to be unacceptable, without refund of fees.

  10. Oxford Science Studies accepts no responsibility for students who leave the premises at which the revision course is running.

  11. Please note that we operate a 'no complaint - no refund' policy. This means that if we are not informed of an issue as soon as possible whist it is occurring, we cannot retrospectively offer a refund or alternative solution. For example, if a student has an issue with their tutorials, we need to be informed whilst these specific lessons are still taking place. We pride ourselves on the quality of the courses; if there is an issue we would like the opportunity to address it during the course.

  12. In the event of cancellation, the following refunds will be given (please note these refunds are based on the first day of each course, and not the first day the student will attend: i.e. day 1 of week 1, even if the student is attending in week 3):
    • Over 4 weeks before the course commences: 100% refund minus any banking fees
      (£0 to £18 depending on the banks involved) and £75 non refundable deposit
    • Between 4 and 2 weeks before the course commences: 60% refund
    • Between 14 and 7 days course commences: 30% refund
    • 6 days or less before the course commences: no refund
    • No-show on the day the course commences will not be refunded
    Please note the onus is entirely on the parent or guardian to claim the refund. All refunds must be claimed within 1 month of the finish of the course.

  13. If a student becomes unwell, either before the course or whilst on it, and is therefore unable to attend classes no refund will be given.

    If a student has sickness and/or diarrhoea, they may be excluded from classes/social activities to avoid making other students unwell for 48 hours after their last symptom, and may be asked to leave the course for the welfare of the other students and staff.

  14. Students from outside the European Union will need to arrange their own medical insurance. Please note that by sending this application you are confirming that you have or will be arranging travel and medical insurance as you feel is appropriate and you understand the Oxford Science Studies does not offer any form of insurance other than the legally required public liability.

  15. Oxford Science Studies Ltd reserves the right to refuse admission to any course without explanation. Applicants do not have the right to appeal.

 


Oxford Science Studies | www.oxss.co.uk | info@oxss.co.uk | 1 London Place | Oxford OX4 1BD | +44 (0)1865 240637
A not-for profit company registered in England & Wales, registration no. 5027233